Clear contracts for physical advertising.

1. Operator and contact

Lukas Jud operates BrandMyHumanoid as a sole proprietor. StadtHirsch GmbH provides the c/o postal address only. It is not the platform, contracting party, payment recipient, data controller, seller, or representative of BrandMyHumanoid.

2. Business eligibility and availability

Paid access is business-to-business only. A user must be at least 18, act for commercial or professional purposes, and have authority to bind the person or organisation named in the account. Consumers and minors may browse the public site but must not use paid features.

Website access does not mean that transactional service is offered in every country. Paid onboarding and checkout are currently enabled only for eligible businesses established in Switzerland. The country is confirmed before Checkout, recorded with the transaction, and checked against the billing country collected by Stripe. EU and EEA transactions remain unavailable until the required regulatory scope, points of contact, and any legal representative have been completed and published.

3. Contract structure

• Listing and featured services are supplied by BrandMyHumanoid to the seller.
• A spot order is a conditional placement agreement between the buyer and the robot seller. The seller is the merchant for that physical placement.
• BrandMyHumanoid supplies inventory, moderation, checkout-orchestration, status, and proof tooling. It is not an escrow service and does not become the robot operator.
• Stripe provides payment and Connect services under its own terms. A browser redirect is never authoritative payment proof.

4. Listings and featured placement

A seller pays USD 19.99 once for review of one listing. Payment does not guarantee approval or publication. The fee is refundable where mandatory law requires it or BrandMyHumanoid cannot provide the paid review for reasons within its control. It is not refundable after substantive review where rejection results from inaccurate evidence, missing authority, unsafe use, infringement, prohibited content, or another seller breach.

A featured placement costs USD 200. Its 30-day term begins only when moderation activates it. A rejected featured request receives a full refund. If BrandMyHumanoid interrupts an active campaign for reasons not caused by the seller, it will provide a proportionate extension or refund. Suspension for seller breach does not create that right.

5. Spot orders, approval, and fulfilment

A buyer selects one available body area, fixed USD price, placement period, and seller decision window. Payment creates a conditional order. The seller reviews the submitted brand and sanitized artwork. Approval confirms the placement obligation; rejection starts a full refund and does not permit partial fulfilment.

BrandMyHumanoid adds 0% platform commission to spot purchases. Stripe processing, payout, conversion, dispute, or negative-balance fees may still apply to the seller. The seller receives the direct charge through its connected Stripe account.

The decision window shown at purchase is fixed for that order. An elapsed deadline does not automatically approve artwork or reopen the spot. The order remains locked for seller action and operator review; rejection still requires a confirmed full refund before the spot can be sold again.

6. Seller duties

The seller must:

• control the identified robot and hold every right and permission needed for the listing, venue, artwork placement, photography, and public use;
• provide accurate identity, robot, schedule, funding, price, and evidence information and keep it current;
• follow manufacturer, venue, safety, warranty, advertising, and applicable legal requirements;
• keep cameras, sensors, vents, joints, controls, hands, soles, emergency markings, and protected manufacturer marks unobstructed;
• decide artwork within the displayed period, fulfil every approved placement for the agreed duration, and submit truthful proof; and
• maintain sufficient Stripe account capacity for refunds and handle its taxes, invoices, permits, and buyer communications.

7. Buyer duties and artwork

The buyer must provide accurate business contact information, a lawful HTTPS website, and artwork it is entitled to use. Artwork must not be illegal, deceptive, hateful, infringing, unsafe, malicious, sexually exploitative, impersonating, or likely to imply manufacturer or platform endorsement. The buyer must not submit secrets, payment data, or unnecessary personal data in free-text fields or files.

8. Moderation, reporting, and review

BrandMyHumanoid may review, request changes to, restrict, pause, hide, or remove listings, artwork, proof, reports, and featured placements to enforce these terms, safety, rights, and applicable law. Content moderation decisions are made with human review; payment and inventory safeguards may apply deterministic state rules.

A report should identify the exact listing or content, explain the legal or policy concern, and include sufficient evidence without unnecessary personal data. The affected user receives the decision and reason through the private workspace where legally permitted and may request human reconsideration through the published support channel within 30 days.

9. Refunds, disputes, and payment truth

A rejected spot remains locked until Stripe confirms a successful full refund. Pending, failed, disputed, canceled, reversed, or partial refunds do not reopen inventory. Provider processing times and seller balance restrictions may delay funds. Users must not treat a success URL, screenshot, or email alone as payment or refund proof.

10. Prices, taxes, and invoices

Platform prices are stated in USD. Applicable tax is shown or added where BrandMyHumanoid is legally required to collect it. Each party remains responsible for its own tax registration, declarations, and records. The seller is responsible for tax and invoicing on the seller-to-buyer placement unless mandatory law assigns that duty differently.

11. Intellectual property and content licence

BrandMyHumanoid, BMH/01, the interface, and platform code remain the operator’s property. A user retains ownership of submitted content and grants BrandMyHumanoid a non-exclusive, worldwide, royalty-free licence limited to operating, securing, moderating, displaying, and evidencing the marketplace and the relevant placement. Public use ends when the content is removed, except for cached copies, legal records, dispute evidence, and rights already granted for an active order.

12. No performance promise

A placement is advertising, not endorsement, investment, financing, or a promise of impressions, clicks, reach, media exposure, sales, uptime, profit, or return. Funding targets show approved gross spot proceeds only and exclude fees, refunds, tax, currency effects, financing, and robot operating costs.

13. Warranties and liability

The platform is provided with reasonable care but availability and uninterrupted operation are not guaranteed. Sellers remain responsible for robot operation, physical safety, placement, and fulfilment; buyers remain responsible for their artwork and campaign. BrandMyHumanoid is not liable for a user’s breach or an independent payment provider’s acts.

To the maximum extent permitted by law, BrandMyHumanoid is liable only for direct, foreseeable loss caused by its proven breach, capped at the platform fees paid by the claimant during the preceding 12 months. This cap does not apply to intent, gross negligence, death or personal injury, data-protection liability that cannot be limited, or any other liability that mandatory law does not allow the parties to exclude or limit.

14. Suspension and account closure

A user may stop using the service subject to active orders, retention, and payment obligations. BrandMyHumanoid may restrict or terminate access for material or repeated breach, legal or safety risk, payment abuse, fraud, or platform security. Existing payment, refund, fulfilment, dispute, audit, and legal duties survive closure.

15. Governing law and disputes

Swiss law governs these terms, excluding conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods. The parties should first seek an operational resolution through the published support channel. Subject to mandatory jurisdiction, the courts at the operator’s domicile in Lucerne, Switzerland have exclusive jurisdiction.

16. Privacy, changes, and versions

The Privacy Notice explains personal-data processing. Material terms changes are published with a new version and communicated to affected account holders where required. A transaction keeps the terms version accepted at checkout; changes do not rewrite an existing order retroactively unless mandatory law requires it or all affected parties agree.